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Frequently Asked Questions

Do you offer taxi service?

No. We are a chauffeured black car service.

What is a chauffeured black car service?

Professional chauffeured black car services provide reliable, luxurious transportation. Our professional chauffeurs are thoroughly screened, trained and tested to provide transportation that is efficient, safe and discreet. Our vehicles are guaranteed to be clean, fully insured, well-maintained and a newer, upscale model.

What are your rates?

Our rates depend on several factors, location, time and number of passengers. Please provide us with as much information for your transportation as possible and we will give you a competitive quote.

How do I pay?

We require a credit/debit card to make a reservation. Generally we do not require a deposit for your reservation. You have the option to pay with cash once your trip is complete.

What is your cancellation policy?

Cancellations must be received 24 hours prior to scheduled departure. Cancellations within 24 hours are subject to a 50% (of quoted rate) cancellation fee. “No shows” are charged the full 100% quoted rate. NOTE: Flights cancelled by the airline are NOT subject to cancellation fees, provided you inform us of the cancellation 1 hr before scheduled pick-up.

Can you pick us up now?

We specialize in pre-arranged transportation services., however if you need immediate service please call our office and we will do our best to accommodate you.

Do you have a limousine?

Yes. We have a newly renovated Mercedes Benz Sprinter with Limousine interior. We require a minimum of 2 hrs to reserve this vehicle. We also have access to stretch Limousines. Please call in advance to reserve your Limousine.